Dr. Poston is a Systems Testing Research Fellow and Associate Director of the System Testing Excellence Program for the FedEx Institute of Technology at The University of Memphis, and she is an Associate Professor of Management Information Systems at the Fogelman College of Business & Economics at The University of Memphis. Dr. Poston is a recipient of the 2006-2007 University of Memphis Alumni Association Distinguished Teaching Award. She serves as an Associate Editor for the highly ranked Decision Sciences Journal, which publishes scholarly research that advances decision making. She also serves as an Associate Editor for another highly ranked journal, the European Journal of Information Systems, which publishes research about the theory and practice of information systems for a global audience. She also serves as the Organizing Chair for the International Research Workshop on Advances and Innovations in Software Testing. Formerly, she held the position of Vice-Chair for Sponsorship for the Special Interest Group on Human Computer Interaction.
Dr. Poston’s research focuses on understanding how individuals use information in decision support systems, web-based knowledge management applications, recommender and feedback systems, internet-based dissemination of information, and system testing and offshore management. Her research uses both quantitative and qualitative interview methods. She has published articles in publications such as Management Information Systems Quarterly, Decision Sciences Journal, Journal of Management Information Systems, IEEE Transactions on Engineering Management, Communications of the Association for Information Systems, Communications of the ACM, IEEE Computer, among others, and in major international conference proceedings.
Dr. Poston has over 10 years of experience in the information systems field working for KPMG Consulting, Educational Computer Corporation, Meta Group Research, and Convergys, as well as consulting with several Fortune 500 companies and government agencies. Today, she works with organizations, such as the Defense Information Systems Agency (DISA) of the Department of Defense, FedEx Corporation, First Horizons, St. Jude/ALSAC, Pinnacle Airlines, Rhodes College, and the University of Memphis IT Division to conduct projects and educational programs. Dr. Poston received her bachelor’s degree in Computer Science from The University of Pennsylvania (1987), master’s degree in Accounting from The University of Central Florida (1992), and Ph.D. in Management Information Systems from Michigan State University (2003).