Dr. Jackson is an Associate Professor in the Kemmons Wilson School, Fogelman College of Business & Economics, University of Memphis. He received his Doctor of Philosophy (Ph.D.) degree from Oklahoma State University, Master of Science (MS) in Management Information Systems from Oklahoma State University, Master of Business Administration (MBA) from the University of Guelph, Canada, Master of Accounting (MAcc) from Florida Atlantic University, Bachelor of Arts/Bachelor of Commerce (BA/BComm) from Ryerson University, Canada, Associate of Arts/Diploma (AA/Dipl.), from George Brown College, Canada and Graduate Certificate in Information Assurance from Oklahoma State University. He also earned certificates in Revenue Management and Hotel Real Estate Investment and Asset Management from Cornell University and is certified by the Committee on National Security Systems (a United States intergovernmental organization that sets policy for the security of the US security systems) as a Certified Risk Analyst. Dr. Jackson also earned the following professional certifications: Certified Hospitality Accountant Executive (CHAE), Certified Hospitality Revenue Manager (CHRM), Certified Hospitality Technology Professional (CHTP) and Certified Hospitality Educator (CHE). He also studied German at the Neue Sprach und Handelsschule, Basel, Switzerland.
Dr. Jackson’s academic positions prior to joining the University of Memphis include: Program Director; Assistant Professor; and Instructor. His teaching expertise encompasses the areas of: revenue management; accounting and financial management; hotel real estate planning and development; lodging operations management; hospitality information technology; and hospitality accounting information systems.
Prior to entering academia, Dr. Jackson acquired extensive experience in the hospitality industry. He held senior managerial positions with leading hospitality enterprises including resort and commercial hotels, free-standing restaurant, and a national airline. His corporate experience includes positions in the areas of: financial controlling; accounting; auditing; operations management; and front office management. Dr. Jackson’s international experience includes living, working and studying in the Caribbean, North America, Central America and Europe.
Dr. Jackson’s research interests span the disciplines of accounting, real estate, finance and information systems. Specific interests include: non-financial disclosures; revenue management practices; lodging real estate investment trusts performance; information assurance and security in the hospitality industry; corporate responsibility and green practices in the lodging industry; pricing of lodging goods and services; hospitality investments and; hospitality business financial performance. He has published over 30 scholarly and professional articles and has presented his work at academic and industry conferences. His work is cited in both industry and academic publications. Dr. Jackson has also consulted with, and executed executive and professional development workshops for national and international corporations. Dr. Jackson is a member of the Financial Management Committee of the American Hotel & Lodging Association (AH&LA) and serves on the editorial boards of the FIU Hospitality Review, Journal of Hospitality & Tourism Technology, Journal of Place Management & Development, Journal of Tourism Insights and the Journal of Retail & Leisure Property.